In cities where TaGo operates, select customer-search feature to request a service provider.
When a nearby service provider or business accepts your request, your app displays an estimated time of arrival for the provider heading to your desired service location.
Your app notifies you when the service provider is 30, 15 minutes and about to arrive. Learn more below.
The customer enters their need into the Search box on the top left of the screen. The app will automatically show you all available providers and businesses in proximity. The customer can also search for providers in another location, specifying the address.
Tap the provider or business you prefer, and the business card will open displaying everything you need to know about them. See the distance, ratings, pictures, reviews, etc.
Select time, location for the appointment, and add pictures or videos if you'd like. Tap send request.
The customer is automatically notified when the provider accepts the request, and if it is an urgent appointment – 30 minutes or less – the customer can see the provider driving to the convened location, and is notified when the provider’s vehicle is 30, 15 and finally, 1 minute away.
The customer and the provider verify each other’s information and then the provider starts the work.
When the work is complete and the customer is satisfied, the provider generates an invoice and the customer pays using the in-app payment option or cash.
At the end, customers and providers can rate each other from 1 to 5 stars. Customers can also type reviews. In cities where tipping is available, they can also add a little extra to show their gratitude.